Terms and Conditions

1. Acceptance of Terms

By accessing and using the LLaforM AI-powered application development platform provided by Signovus Insights, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms, you may not use our services.

2. Platform Description and Services

LLaforM is an advanced AI-powered platform that enables users to build, deploy, and manage intelligent applications and automated workflows. Our comprehensive service includes:

AI Development Tools: Advanced AI-powered application creation and customization tools
Intelligent Workflow Automation: Smart automation capabilities powered by machine learning
Data Management: Secure data storage, processing, and analytics capabilities
Third-Party Integrations: Seamless integration with external services and APIs
AI Model Access: Access to various AI models and intelligent processing capabilities
Development Support: Comprehensive documentation, tutorials, and technical support
Collaboration Tools: Team-based development and project management features

3. User Accounts and Responsibilities

To access our platform, you must:

Accurate Information: Provide truthful, complete, and current information during registration
Account Security: Maintain the confidentiality and security of your account credentials
Activity Responsibility: Be fully responsible for all activities conducted under your account
Unauthorized Access: Immediately notify us of any unauthorized use or security breaches
Age Requirement: Be at least 16 years old to use our services
Professional Use: Use the platform for legitimate business and development purposes

4. Acceptable Use and Prohibited Activities

You agree not to use our platform for any unlawful, harmful, or prohibited activities, including:

Illegal Activities: Any unlawful purpose or violation of applicable laws and regulations
Malicious Code: Transmitting, distributing, or creating harmful software, viruses, or malicious code
Security Violations: Attempting to gain unauthorized access to our systems or other users' data
Intellectual Property: Infringing on copyrights, trademarks, patents, or other intellectual property rights
Platform Abuse: Overloading, disrupting, or interfering with platform operations
Harmful Content: Creating, storing, or distributing content that is harmful, offensive, or inappropriate
AI Misuse: Using AI capabilities for generating harmful, illegal, or unethical content

5. Intellectual Property Rights

Platform Ownership: All platform content, features, functionality, and underlying technology are owned by Signovus Insights and protected by intellectual property laws.

Application Ownership: All applications, workflows, and content created using our platform become the exclusive property of Signovus Insights upon creation.

User Data: While Signovus owns all applications created on the platform, users retain ownership of their personal data and input information, subject to our data processing rights as outlined in our Privacy Policy.

Assignment of Rights: By using our platform, you automatically assign all intellectual property rights in any applications, workflows, or content you create to Signovus Insights.

6. Application Ownership and Intellectual Property Rights

Signovus Ownership: All applications, workflows, and content created using our platform are the exclusive property of Signovus Insights. By using our platform, you acknowledge and agree that:

Complete Ownership Transfer: All rights, title, and interest in applications created using our platform are transferred to and owned by Signovus Insights
No User Rights: Users do not retain any ownership, copyright, or intellectual property rights in applications developed on our platform
Work-for-Hire Agreement: Any applications created using our platform are considered work made for hire, with Signovus Insights as the sole owner
Assignment of Rights: You hereby assign all rights, including copyright, patent, trademark, and trade secret rights, to Signovus Insights
Moral Rights Waiver: You waive any moral rights or attribution rights you may have in applications created using our platform

Signovus Rights and Usage: As the owner of all applications created on our platform, Signovus Insights has the following rights:

Commercial Use: Full rights to use, modify, distribute, and commercialize applications
Platform Integration: Rights to integrate applications into our platform ecosystem
Data Analytics: Rights to analyze, aggregate, and use data from applications for platform improvement
Licensing Rights: Rights to license applications to third parties or make them publicly available
Modification Rights: Rights to modify, enhance, or discontinue applications as needed

User Data Rights: While Signovus owns the applications, users retain certain rights regarding their data:

Data Control: Users maintain control over their personal data within applications
Privacy Protection: Applications must comply with applicable privacy laws and our data protection standards
Data Export: Users may export their personal data from applications in standard formats
Data Deletion: Users may request deletion of their personal data from applications

7. Payment Terms and Refund Policy

Service Fees: Access to our platform may require payment of applicable fees as determined by your selected plan.

Non-Refundable Policy: All fees paid for platform access and services are non-refundable unless otherwise specified in writing. This includes but is not limited to subscription fees, usage charges, and premium feature access.

Payment Processing: Payments are processed through secure third-party payment processors. We do not store or have access to your payment information.

Price Changes: We reserve the right to modify our pricing with 30 days' advance notice to existing users.

8. Data Processing and AI Services

Our platform utilizes advanced AI technologies for application development. By using our services, you acknowledge and agree that:

Third-Party AI Providers: Your data may be processed by trusted AI service providers (OpenAI, Anthropic, etc.) under strict data protection agreements
AI Accuracy: AI-generated content and responses are based on machine learning models and may not always be accurate or appropriate
Content Validation: You are responsible for reviewing, validating, and ensuring the appropriateness of all AI-generated content
Data Security: We implement comprehensive security measures to protect your data during AI processing
Model Updates: AI model behavior and capabilities may change as providers update their systems
Processing Logs: AI interactions may be logged for quality assurance, safety monitoring, and service improvement

9. Service Availability and Performance

Uptime Commitment: We strive to maintain 99.9% availability for our core platform services.

Maintenance Windows: Scheduled maintenance will be announced with 48 hours' notice. Emergency maintenance may be performed with minimal notice for critical security issues.

Service Credits: Service credits may be available for qualifying service interruptions exceeding our uptime commitments.

Performance Monitoring: We continuously monitor platform performance and implement optimizations to ensure reliable service delivery.

10. Data Protection and Privacy

Your privacy is fundamental to our platform. Our comprehensive Privacy Policy details how we collect, use, and protect your information. By using our services, you consent to our data practices as described in our Privacy Policy.

Data Security: We implement enterprise-grade security measures including encryption, access controls, and regular security audits.

Compliance: We comply with applicable data protection laws including GDPR, CCPA, and other regional privacy regulations.

11. Limitation of Liability

To the maximum extent permitted by law, Signovus Insights shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of profits, revenue, or business opportunities
Loss of data or application functionality
Business interruption or operational delays
Costs of substitute services or products
Damages resulting from AI-generated content or recommendations

Total Liability: Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

12. Compliance and Legal Requirements

You agree to use our platform in compliance with all applicable laws and regulations, including:

Data Protection Laws: GDPR, CCPA, and other privacy regulations
Industry Regulations: HIPAA, SOX, PCI-DSS, and other industry-specific requirements
Export Controls: International trade and sanctions laws
Intellectual Property: Copyright, trademark, and patent laws
Anti-Discrimination: Equal opportunity and non-discrimination laws
AI Ethics: Responsible AI use and ethical development practices

13. Termination and Account Closure

Termination Rights: We may terminate or suspend your account immediately for breach of these terms, illegal activity, or platform abuse.

User Termination: You may terminate your account at any time by contacting our support team.

Data Retention: Upon termination, your data will be retained according to our data retention policies and legal requirements.

Application Impact: Termination may affect applications and workflows dependent on our platform services.

14. Force Majeure and Service Interruptions

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

Natural disasters, pandemics, or other acts of God
Government actions, war, terrorism, or civil unrest
Internet outages or third-party service failures
Labor disputes, strikes, or workforce disruptions
Power outages or critical infrastructure failures
AI service provider outages or disruptions

15. Dispute Resolution and Governing Law

Dispute Resolution Process:

Direct Negotiation: We encourage resolving disputes through direct communication
Mediation: If negotiation fails, disputes may be resolved through professional mediation
Arbitration: Binding arbitration may be used for certain types of disputes
Legal Proceedings: Any legal proceedings shall be conducted in the appropriate jurisdiction

Governing Law: These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Signovus Insights operates.

16. Changes to Terms and Conditions

We reserve the right to modify these terms at any time. Material changes will be communicated through:

Email notifications to all users
In-platform announcements and notifications
Updated terms publication with clear change summaries
30-day notice period for significant changes

Continued Use: Continued use of our services after changes constitutes acceptance of the updated terms.

17. Severability and Entire Agreement

Severability: If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

Entire Agreement: These terms, together with our Privacy Policy and any additional agreements, constitute the entire agreement between you and Signovus Insights regarding the use of our services.