Privacy Policy

1. Information We Collect

At Signovus Insights, we collect information necessary to provide our AI-powered application development platform. This includes:

  • Account Information: Name, email address, username, and account preferences
  • Platform Usage Data: Application creation activities, workflow configurations, deployment patterns, and feature utilization
  • AI Interaction Data: Prompts, responses, model selections, and AI-generated content through our platform
  • Application Data: Business processes, custom configurations, workflow logic, and data structures you create
  • Technical Data: IP address, browser type, device information, operating system, and performance metrics
  • Communication Data: Support tickets, feedback, and correspondence with our team
  • Development Analytics: Code patterns, application complexity metrics, and platform optimization data

2. How We Use Your Information

We utilize collected information to:

  • Deliver and enhance our AI-powered development platform
  • Provide intelligent suggestions and automated workflow optimization
  • Improve AI model performance and accuracy for application development
  • Offer personalized development experiences and recommendations
  • Monitor platform performance and ensure service reliability
  • Provide technical support and platform updates
  • Conduct research to advance AI application development capabilities

3. AI and Machine Learning Data Processing

Our platform leverages advanced AI technologies for application development. Key aspects include:

  • AI Model Training: We may use anonymized, aggregated data to improve our AI models and development tools
  • Third-Party AI Services: Your data may be processed by trusted AI providers (OpenAI, Anthropic, etc.) under strict data protection agreements
  • AI Interaction Logging: We log AI interactions for quality assurance, safety monitoring, and service improvement
  • Intelligent Automation: Your usage patterns help us provide smarter workflow suggestions and automated optimizations
  • Data Anonymization: Personal identifiers are removed before using data for AI model training

4. Application and Development Data

As an AI application development platform, we handle unique types of data:

  • Application Architecture: Data structures, workflow designs, and system configurations you create
  • Business Logic: Custom processes, decision trees, and automation rules you develop
  • Integration Data: API connections, third-party service configurations, and data flow mappings
  • Performance Metrics: Application usage statistics, optimization recommendations, and efficiency analytics
  • Collaboration Data: Team interactions, shared resources, and collaborative development activities

5. Data Security and Protection

We implement enterprise-grade security measures specifically designed for AI application development:

  • Encryption: End-to-end encryption for all data in transit and at rest
  • Access Controls: Role-based access controls and multi-factor authentication
  • AI Security: Specialized protections for AI model interactions and data processing
  • Regular Audits: Continuous security monitoring and vulnerability assessments
  • Data Isolation: Strict separation between different users' application data

6. Information Sharing and Third Parties

We maintain strict data sharing policies:

  • No Data Sales: We never sell, rent, or trade your personal or application data
  • AI Service Providers: Limited sharing with trusted AI providers under strict contractual protections
  • Legal Compliance: Sharing only when required by law or to protect our rights
  • Business Transfers: Data may be transferred in case of merger or acquisition with equivalent protections
  • Anonymized Analytics: Aggregated, non-identifiable data may be used for industry research

7. Your Rights and Control

You have comprehensive control over your data:

  • Access Rights: View and download all your data and application configurations
  • Modification Rights: Update, correct, or modify your information and applications
  • Deletion Rights: Request complete deletion of your account and associated data
  • Portability Rights: Export your applications and data in standard formats
  • Opt-out Rights: Disable AI processing, analytics, or specific data collection
  • Consent Management: Granular control over different types of data processing

8. Data Retention and Lifecycle

Our data retention policies are tailored for application development:

  • Active Accounts: Data retained while account is active and for 12 months after closure
  • Application Data: Retained according to your settings and business requirements
  • AI Training Data: Anonymized data may be retained longer for model improvement
  • Legal Requirements: Some data retained longer to comply with applicable laws
  • Backup Systems: Secure backups maintained for disaster recovery purposes

9. International Data Transfers

We ensure robust protection for international data transfers:

  • Standard Contractual Clauses: EU-approved data transfer mechanisms
  • Adequacy Decisions: Transfers to countries with adequate data protection
  • Binding Corporate Rules: Internal policies ensuring consistent data protection
  • Certification Programs: Participation in recognized privacy certification programs

10. Cookies and Tracking Technologies

We use advanced tracking for platform optimization:

  • Essential Cookies: Required for platform functionality and security
  • Analytics Cookies: Help us understand usage patterns and improve the platform
  • AI Performance Cookies: Track AI model performance and optimization opportunities
  • Preference Cookies: Remember your development environment settings
  • Control Options: Granular cookie management through your account settings

11. Children's Privacy

Our platform is designed for professional application development and is not intended for users under 16 years of age. We do not knowingly collect information from minors.

12. Regional Privacy Rights

California Residents (CCPA): Right to know, delete, opt-out, and non-discrimination

EU Residents (GDPR): Right to access, rectification, erasure, portability, and objection

Other Jurisdictions: We comply with applicable local privacy laws and regulations

13. Policy Updates and Changes

We may update this policy to reflect platform improvements or legal requirements. Significant changes will be communicated through:

  • Email notifications to all users
  • In-platform announcements
  • Updated policy publication with clear change summaries
  • 30-day notice period for material changes

Contact Signovus

Email: info@signovusinsights.com